Privacy Policy

Last updated: 2026-10-09

NüWA STUDIO (“we”, “us”, “our”) operates nvwastore.online. This policy explains what personal data we collect, why we collect it, and the choices you have.

1. Who we are

NüWA STUDIO is an online jewellery retailer. For any privacy question or to exercise your rights, contact us at nwastore@outlook.com. Our registered business address and business registration details are available on request.

2. Data we collect

Order data: name, shipping/billing address, email, phone (if provided), order contents.
Payment data: handled by our payment providers. We do not store full card numbers.
Technical data: IP address, device/browser type, pages viewed, collected via cookies and analytics.
Communications: messages you send to our support email.

3. How we use your data

To process orders, take payment and deliver your items.
To provide customer support, order updates and tracking.
To detect fraud and comply with legal/tax obligations.
To improve our store and, where permitted, send marketing you can opt out of at any time.

4. Payment providers

Payments are processed by PayPal and its card-processing services. Their handling of your data is governed by their own privacy policies.

5. Analytics

We use Microsoft Clarity to understand how visitors use the store (aggregated, non-identifying behavioural data).

6. Cookies

We use essential cookies (cart, checkout, login) and optional analytics cookies. You can block or delete cookies in your browser settings; essential cookies are required for checkout.

7. Retention

We keep order and transaction records for 5 years to meet accounting and legal requirements. Other data is kept only as long as needed for the purpose collected.

8. Your rights

Depending on your location (including GDPR and CCPA regions) you may request access to, correction of, or deletion of your personal data, and object to or restrict certain processing. Email nwastore@outlook.com and we will respond within 30 days.

9. Sharing

We share data only with service providers needed to run the store (payment, shipping, hosting, analytics). We do not sell your personal data.

10. Changes

We may update this policy; the “Last updated” date at the top will change accordingly.